Aigerim SARI
Introduction
Urban mobility is evolving rapidly with the rise of transport network companies, ride-hailing platforms, new vehicle technologies, and shifting customer expectations.
Traditional taxi services are adapting to new business models, digital disruption, and increasing integration with public transport systems.
This three-day training provides a comprehensive overview of the taxi and shared mobility ecosystem, combining global best practices with local insights.
Through expert-led sessions, case studies, and interactive group work, participants gain a practical understanding of regulatory frameworks, operational models, pricing strategies, service quality management, and emerging innovations shaping the future of the sector.
What You Will Learn
By the end of the programme, you will be able to:
- Understand the role of taxis and ride-hailing services within the wider urban mobility landscape
- Analyse different regulatory and governance models used across global cities
- Identify key trends affecting taxi supply, demand, pricing, and service structures
- Evaluate the impact of transport network companies on the traditional taxi market
- Explore the opportunities and challenges brought by EVs, automation, MaaS, and new mobility services
- Assess approaches for effective taxi driver management, training, and performance improvement
- Develop strategies for service quality, safety, monitoring, and operational excellence
- Design tailored governance and operational pathways to strengthen local taxi and ride-hailing sectors
- Apply global lessons to local contexts through practical group work and case studies
Programme
*UITP reserves the right to make amendments to the programme or any related activity at its discretion.
Who Should Attend
This programme is designed for professionals involved in planning, regulating, managing, or operating taxi and shared mobility services, including:
- Public transport authorities and regulators
- Municipal and government mobility departments
- Taxi regulators, licensing agencies, and compliance units
- Taxi operators, fleet managers, and mobility service providers
- Ride-hailing platform representatives
- Consultants and researchers working in mobility, transport planning, and regulation
- Professionals seeking a deeper understanding of the evolving taxi and shared mobility sector
A Top Level Methodology
The programme follows UITP Academy’s interactive learning approach, combining:
- Expert presentations providing global insights, frameworks, and case studies
- Group discussions and collaborative exercises to reflect on local challenges and share best practices
- Case studies from leading cities including Dubai, Shenzhen, NYC, Singapore, London, and Istanbul
- Hands-on workshops (Taxi Lab) focusing on regulation, governance, and operational strategies
- Real-time audience engagement tools (e.g. Slido) for interactive dialogue
- Technical visit to experience operational practices and regulatory applications on the ground
- Peer-to-peer learning enabling participants to exchange experiences from their own contexts
- This blended methodology ensures participants leave with practical tools, actionable strategies, and a solid understanding of how to shape efficient, future-ready taxi and shared mobility systems.
UITP Training Programs and all related processes are certified for ISO 21001: 2018 – the standard for Educational organisations – Management systems for educational organisations.
Pricing
|
Until 14 September
|
From 15 September
|
Groups (4 or more)
|
|
|---|---|---|---|
|
UITP Member |
€1,375 |
€1,850 |
€1,290 |
|
Non-UITP Member |
€1,775 |
€2,450 |
€1,690 |
|
Developing Nations – UITP Members |
€975 |
€1,375 |
€950 |
|
Developing Nations – Non Members |
€1,225 |
€1,700 |
€1,150 |
Practical Information
Accommodation
Novotel Zeytinburnu 4*
Kazlıçeşme, Kennedy Cad. No:56, 34025 Zeytinburnu/İstanbul
T: +90 (0212) 414 36 00
Crowne Plaza Harbiye 5*
Bozkurt, Dolapdere Cd. No:161, 34375 Şişli/İstanbul T: +90 (0212) 291 60 80
Point Hotel Taksim 5*
Kocatepe, Topçu Cd. No:2, 34437 Beyoğlu/İstanbul
T: +90 (0212) 313 50 00
Radisson Blu Hotel Istanbul Ottomare 5*
Kazlıçeşme, Abay Cd No: 223, 34020 Zeytinburnu/İstanbul
T: +90 (0212) 939 45 00
Radisson Hotel İstanbul Harbiye 4*
Harbiye, Cumhuriyet Cd. No:46, 34367 Şişli/İstanbul
T: +90 (0212) 261 17 83
Cvk Taksim Otel 4*
Gümüşsuyu, Sıraselviler Cd. No:11, 34437 Beyoğlu/İstanbul
T: +90 (0212) 393 40 00
Taxim Hill Otel 4*
Gümüşsuyu, Sıraselviler Cd. No:5, 34437 Beyoğlu/İstanbul
T: +90 (0212) 334 85 00
Travel
From Istanbul Airport (IST)
By Metro (Recommended for Speed & Reliability)
- Take the M11 Line from Istanbul Airport in the direction of Kağıthane.
- At Kağıthane Station, transfer to the M7 Line towards Mecidiyeköy.
- At Mecidiyeköy Station, transfer to the M2 Line towards Yenikapı.
- Get off at Yenikapı Metro Station. The venue (Metro Akademi) is just a 5-minute walk within the Metro Station.
Total travel time: approx. 65–75 minutes.
By Airport Shuttle (Havaist)
- Take the Havaist Shuttle directly to Yenikapı.
- The shuttle stop is right next to Yenikapı Metro and Marmaray Stations, a short walk to the venue.
Total travel time: approx. 45–60 minutes, depending on traffic.
By Taxi
A taxi from Istanbul Airport to Yenikapı takes about 40 minutes.
From Sabiha Gökçen Airport (SAW)
By Metro (recommended)
- From Sabiha Gökçen Airport, take the M4 Line towards Kadıköy. At Ayrılık Çeşmesi Station, transfer to the Marmaray Line.
- Take Marmaray towards Halkalı and get off at Yenikapı Marmaray Station.
- Follow the underground passage to Yenikapı Metro Station and walk to the venue (5 minutes) within the station.
Total travel time: approx. 65–80 minutes.
By Havabus Shuttle
Take the Havabus Shuttle to Taksim.
From Taksim Metro Station, take the M2 Line directly to Yenikapı. Exit at Yenikapı Station and walk a few minutes to the venue.
Total travel time: approx. 70–90 minutes.
By Taxi
A taxi from Sabiha Gökçen Airport takes about 60 minutes.
Venue
The training venue is located at:
Istanbul Metro Academy Centre (at Yenikapi Hub Station)
Aksaray Mahallesi, Gazi Mustafa Kemal Pasa Caddesi,
Yenikapi Metro Istasyonu Fatih/Istanbul
Course Information
What material do I receive?
- Course materials (presentations and training notes) are made available to the participants.
- Certificate of Participation
How does it work?
This is a 3-day classroom course with presentations, case studies by trainers, discussions with the audience, and workshops.
- Morning and afternoon sessions include coffee breaks and lunch breaks.
- The course will be conducted in English.
Organisers
UITP
Contact US
Register Now
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